Participant Rights
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Participant Rights
Your Rights as a CFSS, Participant in Minnesota
Every person receiving CFSS services has protected rights under Minnesota law. CarePath is committed to making sure you know them, understand them, and can exercise them at any time.
These rights are protected by Minnesota law.
The rights listed on this page are grounded in Minnesota Statutes and DHS CFSS program requirements. If you believe your rights have been violated, CarePath can help you understand your options. You may also file a complaint directly with the Minnesota Department of Human Services. Contact CarePath if you have any questions.
How the Referral Process Works
Simple, fast, and built around your client's needs.
Right 01
The Right to Self-Direction
Every person receiving CFSS services has protected rights under Minnesota law. CarePath is committed to making sure you know them, understand them, and can exercise them at any time.
Right 02
The Right to Choose Your Provider
You have the right to choose your CFSS service delivery model — Agency Model or Budget Model — and to change your choice if your needs or circumstances change.
Right 03
The Right to Informed Choice
You must be given clear, complete information about your CFSS options, rights, and responsibilities before making any decisions — in a language and format you can understand.
Right 04
The Right to Dignity and Respect
You have the right to be treated with dignity, respect, and courtesy by all CFSS consultants, support workers, and program staff at all times — without exception.
Right 05
The Right to File a Complaint
If you are unhappy with your services, your consultant, or any part of your CFSS experience, you have the right to file a complaint — without fear of retaliation or loss of services.
Right 06
The Right to Appeal Decisions
If your CFSS services are reduced, denied, or terminated, you have the right to appeal that decision through the Minnesota Department of Human Services fair hearing process.
Right 07
The Right to Language Access
You have the right to receive CFSS information and services in your preferred language, including the right to request a qualified interpreter at no cost to you.
Right 08
The Right to Be Free from Abuse
You have the right to be free from physical, emotional, sexual, and financial abuse, neglect, and exploitation by any support worker, consultant, or program staff.
Right 09
The Right to Community Inclusion
CFSS is designed to support your full participation in community life. You have the right to services that promote independence, community access, and the life of your choosing.
What these rights mean in practice for your CFSS plan.
Choice and Person-Centered Planning
Person-centered planning means that every decision about your CFSS services starts with you. Your goals, your preferences, your daily routines, and the life you want to lead are the foundation of your service delivery plan — not what is easiest for a provider or required by a checklist.
What a Person-Centered Plan Must Reflect
- Your personal goals for independence and community participation
- Your preferences for how, when, and by whom support is provided
- Your cultural background, language, and communication needs
- Your strengths, abilities, and what you can do independently
- Your choices about where you live and who you spend time with
- Any risks you choose to accept as part of living the life you want
How we protect and uphold participant rights in everything we do.
CarePath's Commitment to Your Rights
At CarePath, protecting your rights is not just a compliance requirement — it is the foundation of how we work. Every CarePath consultant is trained in DHS participant rights requirements and committed to the following standards:
Our Standards of Practice
- We provide a full orientation to your rights at the start of every consulting relationship
- We never make decisions about your plan without your knowledge and consent
- We maintain strict confidentiality of your personal and health information
- We provide information in plain language and arrange interpretation when needed
- We document and respond to all complaints within 5 business days
- We never retaliate against participants who raise concerns or file complaints
- We conduct annual reviews of your plan and rights as required by DHS
Have questions before referring?
Our team is happy to speak with you directly about how CarePath works and whether we're a good fit for your client's needs.